Privacy Policy

1. Introduction

Welcome to Achaelle hair braiding. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://achaellehairbraiding.com/ and use our services, including our text messaging (SMS) program.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing address, and payment details when you book an appointment.

Technical Information: IP address, browser type, device information, and browsing behavior on our website.

Communication Information: Any messages, feedback, or inquiries you send to us, including via SMS/text message.

SMS Consent Information: When you provide your mobile number and opt in to receive text messages, we collect and store your phone number and consent status (opt-in date, method, and message type consented to).

Social Media Information: If you interact with us via social media, we may collect your username and public profile information.

3. How We Use Your Information

We use your information for the following purposes:

To process bookings and payments.

To communicate appointment confirmations and reminders, including via SMS/text message.

To provide customer support and respond to inquiries.

To send promotional offers, updates, and newsletters — including marketing text messages — only to clients who have opted in (you may opt out at any time; see Section 7).

To improve our website, services, and customer experience.

To comply with legal obligations.

4. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with:

Service Providers: Payment processors, scheduling tools, and SMS/marketing platforms that help us deliver our services and messages.

Legal Compliance: If required by law, we may disclose information to authorities.

Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of the business assets.

Text Messaging Data Disclaimer: No mobile opt-in data or SMS consent information will be shared with any third party or affiliate for their own marketing or promotional purposes. Sharing with subcontractors that support our operations (e.g., customer service platforms, appointment/SMS scheduling tools) is permitted solely to deliver our services. All other categories of data sharing exclude text messaging originator opt-in data and consent — this information is never sold, rented, or shared with third parties for marketing purposes, under any circumstance.

5. SMS/Text Messaging Program & Consent

By providing your mobile phone number and opting in (at booking, in person, online, or by phone), you consent to receive text messages from Achaelle hair braiding related to:

Transactional messages: appointment confirmations, reminders, rescheduling notices, and deposit/payment confirmations.

Marketing messages: promotions, special offers, and newsletters (only if you have separately opted in to marketing texts).

Program Details:

Message frequency varies depending on your appointment activity and marketing preferences.

Message and data rates may apply, depending on your mobile carrier plan.

Consent to receive text messages is not a condition of purchase. You may still book and receive services without opting in to SMS.

Carriers are not liable for delayed or undelivered messages.

Opt-In: You may opt in by providing your phone number when booking an appointment (online, by phone, or in person) and affirmatively agreeing to receive text messages.

Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message, and no further texts will be sent unless you opt back in.

Help: Reply HELP to any message, or contact us directly at (972) 357-6248 or [email protected], for assistance with our texting program.

Supported Carriers: Carriers are not liable for delayed or undelivered messages. Standard message and data rates may apply for messages sent to you from us and in your replies to us. If you have any questions regarding your text plan or data plan, contact your wireless provider.

6. Data Security

We implement security measures to protect your personal information, including phone numbers and SMS consent records. However, no data transmission over the internet or mobile network is 100% secure. Please use caution when sharing information online.

7. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information.

Opt out of marketing emails by clicking "unsubscribe" in our emails.

Opt out of text messages at any time by replying "STOP" to any SMS you receive from us, or by contacting us directly at (972) 357-6248 or [email protected].

Disable cookies through your browser settings.

8. Cookies and Tracking Technologies

Our website may use cookies to enhance user experience. You can adjust your browser settings to refuse cookies, but some site functions may be affected.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

10. Children's Privacy

Our services are not intended for individuals under 13 years old. We do not knowingly collect personal data, including phone numbers for SMS purposes, from children.

11. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on this page with the updated date.

12. Contact Us

If you have any questions about this Privacy Policy or our text messaging program, please contact us:

Achaelle hair braiding

Website: https://achaellehairbraiding.com/

Email: [email protected]

Phone: (972) 357-6248